Hi Friend, I am Smith. I am working as a technical support executive for the last 4 years. I used to take care of all technical glitches over here. So I received many calls regarding the various problems with the cloud printer from the different users. However, the Google cloud printer offline is one of the most common among all. The good part regarding this problem is that you can resolve it quickly and easily on the own. However, if you are unable to fix it, you can connect with me through call. I will help you to resolve this issue in a phone call in elementary steps.